Welcome to the TSDC Group website (“we”, “our”, “us”). We are committed to protecting and respecting your privacy.

This policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.tsdc-group.com (the “Site”) and use our services, as well as how we use cookies.

For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is TSDC-Group Ltd.

Information We Collect About You

We may collect and process the following types of personal data:

Identity Data: Name, username, or similar identifier.

Contact Data: Billing address, delivery address, email address, and telephone numbers.

Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

Usage Data: Information about how you use our website, products, and services.

Marketing Data: Your preferences in receiving marketing from us and our third parties.

How We Collect Your Data

We use different methods to collect data from and about you, including:

Direct Interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

Automated Technologies: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies (see Section 7).

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Comply with a Legal Obligation: Where we need to comply with a legal or regulatory obligation in the UK.

Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Disclosures of Your Personal Data

We may share your personal data with internal and external third parties, such as:

Service providers acting as processors who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors, and insurers.

HM Revenue & Customs (HMRC) and other regulators and authorities in the UK who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

Cookie Policy

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Site.

What is a Cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

The Type of Cookies We Use

We use the following cookies on www.tsdc-group.com:

Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.

Analytical or Performance Cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.

Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.

Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

Managing Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.

Your Legal Rights

Under the UK data protection laws, you have rights in relation to your personal data, including the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request the transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of these rights, please contact us.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Contact Details

If you have any questions about this Privacy and Cookie Policy or our privacy practices, please contact us at:

Full Name of Legal Entity: TSDC-Group Ltd

Email Address: info@tsdc-group.com

Postal Address: The White House, 2 Meadrow, Godalming, Surrey, United Kingdom, GU7 3HN